Refund Policy

RR2 Market reviews refund requests case by case because RR2 trades are completed manually through support staff.

Refunds May Be Considered When

• An order cannot be completed by staff for a confirmed service-side reason.
• A duplicate payment or clear billing error is verified.
• The customer requests cancellation before the trade has started and support confirms it is still possible.

Refunds May Not Be Available When

• Customer information was incorrect or unavailable.
• The trade or payout has already been completed.
• There is suspected abuse, fraud, or chargeback misuse.

How To Request Help

Use live chat on the website and provide your order code so support can review the case quickly.